Скачать или смотреть Boost support Efficiency with Ticket Macros

Whether you’re a new agent or a seasoned support manager, this video will help you understand the power of macros in BoldDesk® and how to customize them to fit your team’s needs. Watch now to master the art of simplifying ticket management and enhancing your customer support experience!


BOOKMARK DETAILS
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[00:00] Introduction
[01:14] Permission to use macros
[02:12] Add private macros
[02:55] Add public macros
[03:55] Use ticket macros
[05:41] Benefits of using macros
[06:11] Manage ticket macros


BOLDDESK®
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Product overview: https://www.bolddesk.com/features
How to create and utilize ticket macros in BoldDesk®: https://support.bolddesk.com/kb/artic...
Blog: https://www.bolddesk.com/blogs
Get in touch: https://www.bolddesk.com/contact-us


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#ticketmacros #helpdeskautomation #customersupport