Tony Thomas – CIO, Nissan

Nissan is working to deliver better customer experiences through data, said Nissan CIO, Tony Thomas. The company is developing a completely new relationship with the people who buy and use their cars. "The buying model is changing and connected services are big as cars are becoming an extension of one's phone." During his visit to the Systems Leadership class on June 4, 2018, Thomas discussed with Lecturer Robert Siegel how he is working to lead his team and the entire Nissan organization through this junction of extreme uncertainty due to the digital industrial transformation.

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