Скачать или смотреть Magento 2 Login As Customer Extension | One Click Admin Login without Credentials | FMEextensions

The Magento 2 Login as Customer Extension by FMEextensions allows store admins to log in to their customers' accounts directly from the backend. This feature is particularly useful for troubleshooting customer issues, managing orders on behalf of customers, and testing the storefront experience without requiring customer credentials.

Key Features:

Login Directly from Admin Panel: Easily log in to any customer account with a single click from the admin panel.

Enhanced Customer Support: Provide better support by replicating and resolving issues as the customer would experience them.

Secure Login Logs: Maintain a detailed log of admin login activities, including the date, time, and the admin who accessed the account.

No Need for Customer Passwords: Securely access customer accounts without asking for or changing their passwords.

Benefits:

Improved Customer Experience: Troubleshoot faster and assist customers more efficiently.

Time-Saving for Admins: Eliminate the back-and-forth with customers during support sessions.

Enhanced Security: Detailed login logs ensure transparency and prevent unauthorized access.

Use Cases:

1. Customer Support: Resolve issues related to cart abandonment, checkout problems, or account management.
2. Order Assistance: Place orders or apply discounts directly on behalf of the customer.
3. Frontend Testing: Test new store features or updates as if you were the customer.

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