What is Customer Experience?

In the digital age, it has become critical to understand more about our customers and what motivates, delights and even annoys them.
So what is customer experience, and why is it important?

Watch our video to find out…

You may be interested in our Customer Experience course, just one of the Service Design courses which lead to the new A4Q certified Service Designer qualification.
https://www.assistkd.com/courses/clas...

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AssistKD provides business training, apprenticeships and consultancy services throughout the UK and internationally. Click here to view AssistKD’s extensive choice of classroom (virtual and face-to-face) and e-learning courses.
https://www.assistkd.com/our-business...