Скачать или смотреть Resolving the Invalid UserId Issue in DocuSign API Calls

Learn how to effectively troubleshoot the `Invalid UserId` error when using the DocuSign API with JWT authentication, ensuring successful API calls.
---
This video is based on the question https://stackoverflow.com/q/75678154/ asked by the user 'Jordan Wilcken' ( https://stackoverflow.com/u/2120802/ ) and on the answer https://stackoverflow.com/a/75679375/ provided by the user 'quaabaam' ( https://stackoverflow.com/u/9541862/ ) at 'Stack Overflow' website. Thanks to these great users and Stackexchange community for their contributions.

Visit these links for original content and any more details, such as alternate solutions, latest updates/developments on topic, comments, revision history etc. For example, the original title of the Question was: Why do all my DocuSign calls return "Invalid UserId."?

Also, Content (except music) licensed under CC BY-SA https://meta.stackexchange.com/help/l...
The original Question post is licensed under the 'CC BY-SA 4.0' ( https://creativecommons.org/licenses/... ) license, and the original Answer post is licensed under the 'CC BY-SA 4.0' ( https://creativecommons.org/licenses/... ) license.

If anything seems off to you, please feel free to write me at vlogize [AT] gmail [DOT] com.
---
Troubleshooting the "Invalid UserId" Error in DocuSign API Calls

When working with the DocuSign API, encountering an "Invalid UserId." error can be frustrating. This error typically indicates that there is an issue with the User ID or the way the API call is being made. In this guide, we will go through the common causes of this error and provide detailed steps to resolve it.

Understanding the Problem

You may find yourself in a situation where all your DocuSign calls result in the message "Invalid UserId." even after successfully obtaining a user access token and user information. This problem can arise due to several reasons:

Incorrect client ID or user ID.

Improper handling of the access token.

Issues with account setup or permissions.

Solution Overview

To effectively eliminate the "Invalid UserId" error, follow these organized steps:

Step 1: Ensure Correct Authentication

Start by ensuring your authentication process is set up correctly. Below is an example of how you should structure your code to obtain an access token and user information.

[[See Video to Reveal this Text or Code Snippet]]

Step 2: Set the API Client with The Right Account Information

Once you have successfully obtained the user information, you should set up your API client with the REST API URL and include the access token in the authorization header.

[[See Video to Reveal this Text or Code Snippet]]

Step 3: Make the API Call

After setting up the client, you’re ready to make your API calls. Here's how to create an envelope without hitting the "Invalid UserId" error:

[[See Video to Reveal this Text or Code Snippet]]

Additional Troubleshooting Tips

Check User Permissions: Ensure that the User ID you are using has the necessary permissions to create envelopes.

Correct Account Setup: Verify that your account is properly set up in the DocuSign system.

Use the Correct Environment: Make sure you're using the correct base path (either demo or production) corresponding to your client ID.

Conclusion

By following these structured steps, you should be able to resolve the "Invalid UserId" error in your DocuSign API calls effectively. This not only allows your application to function seamlessly but also helps in maintaining smooth user experiences while using the DocuSign services.

If you're still facing issues after following this guide, consider reaching out to DocuSign support for further assistance.