TSA Cares: What to Expect when Traveling with a Mobility Aid

Are you or someone you know traveling using a wheelchair or mobility aid? Learn what to expect next time you fly.

TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other circumstances, additional assistance during the security screening process. Call 72 hours prior to your travel at (855) 787-2227 or federal relay 711 on weekdays, 8 a.m. to 11 p.m. ET and weekends/holidays, 9 a.m. to 8 p.m. ET.

For more information on TSA’s procedures and to print your own notification card to use at security screening, visit tsa.gov.

Check out other TSA Cares videos:    • TSA Cares  

Learn more about TSA:
• TSA Website: https://www.tsa.gov
• TSA Twitter:   / tsa  
• TSA Instagram:   / tsa  
• TSA Facebook:   / tsa  
• AskTSA:   / asktsa   AND   / asktsa  

This demonstration provides an overview of what you can expect at the checkpoint, and does not reflect the screening process in real-time. Screening protocols may vary based on technology available at the checkpoint, and intelligence-driven factors.

*Contents of this video were recorded prior to COVID-19 and do not reflect the current CDC guidelines.*