Скачать или смотреть How to Collect Audio Data With Twilio and Python (An Overview)

This video is an overview of how to let callers leave audio data in Twilio and how to transcribe and log that data. If you're interested in having a telephone service built for you organisation, visit https://vorbit.co.uk or leave a comment on here.

Let me know if you'd like a more in-depth video where I can run through all the code and explain it bit by bit.

I had a big step forward in creating data collection on Twilio. I've managed to use a gather verb which transcribes audio automatically using Twilio (they use google cloud so we don't have to set all that up) and gives a confidence score. At the same time I've managed to use the Twilio API to start a recording when the IVR gathers the data and stop the recording straight after. Both of these pieces of data get logged to the same spreadsheet.

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