Map your SMS Gateway for Business Process Automation (OTP Verification + Notifications)

Configure your SMS Gateway account with The Right Hand Men, so that you can activate SMS notifications sent by our automation framework.

Our workflow automation framework uses SMS in many scenarios.
1. SMS notifications help you to leverage OTP based verification (of your target audience's mobile number).
2. It also enables you to receive login OTP and other important notifications on SMS (apart from email).
3. You can also schedule SMS invites for outbound campaigns for your product or service launch.
4. Or to schedule SMS invites for feedback surveys.
5. Your employees receive self registration instructions on SMS, when you create and assign their account to a specific workflow or keyword.

If you operate in India, you can use our built-in SMS Gateway. If you operate from any of the other countries, or If you're specific about your branding and usage of your own Sender ID for the SMS content from The Right Hand Men, you can use your own gateway by configuring the settings as shown here (checkout the SMS templates to get your own templates created, and authorized by TRAI).

CHAPTERS:
00:00 - Introduction
00:36 - Gateway Parameters Overview
01:58 - Payload Parameters Overview
02:43 - Header Parameter (x-api-key)
03:08 - Header Parameter (Authorization)
03:35 - Header Parameter (Other)
03:49 - Payload Parameter (Fixed Text)

Parameters with dynamic values
04:10 - Payload Parameter (SMS recipient)
04:31 - Payload Parameter (SMS content)

04:45 - Test the SMS Gateway settings
05:00 - SMS Content Templates (to get approvals from local Govt.)
05:26 - Contact details to get any query addressed


ABOUT US:
Welcome to The Right Hand Men (https://therighthand.men). You can automate the engagement of your target audience, across digital channels, with our ready-to-use Google Sheets based conversation templates.

There are workflow templates for your Marketing functions, Sales, Lead Funnel, On-boarding your customers, Post-Sale support or even getting feedback for C-Sat or Net Promoter Scores.

You can go live in less than 30 minutes. All you need is a Google account and a digital channel where your audience engage with your business - like your website or a Facebook Page for your business.

Once you've enabled at least one of our workflows - like Enquiry (for Lead Funnel Automation / Outbound Campaign's Traction Automation), QnA (for Diagnostics / FAQ), or Survey (for Feedback / Product review / CSAT / NPS) - you can deploy the automation of your target audience engagement on digital channels like Facebook, Messenger, Telegram, Twitter, Web-chat, etc.

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4.2 Setup your WhatsApp Business Number -    • WhatsApp ChatBots (How to use WhatsAp...  
4.3 Map your Facebook Business Page (Process comments & chat messages) -    • Link your Facebook Business Page to A...  
4.4 Setup your Telegram Business Handle / Channel -    • Map your Telegram Business Account: T...  
4.5 Setup your SMS Gateway Account -    • Map your SMS Gateway for Business Pro...  
5. Multimedia content for automated responses -    • Multimedia Content based Chat Respons...  
6. Publish chat conversation transcript to any software (CRM / HELPDESK / etc.) through API Calls -    • Publish conversation transcripts of a...  
7. Create Employees under keywords / workflows -    • Automate Customer Support : Chat Menu...  
8. Employees' self-registration on your Telegram Handle (Notifications and Tasks) -    • Automate Customer Support : Chat Menu...  
9. Employees working on Tickets -    • Automate Customer Support : Chat Menu...  
10. Manage Conversations (human in the automation loop) & manage tickets -    • Automate Customer Support : Chat Menu...