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How to Protect Your Company When Collecting Debts in Brazil?
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Compliant Communication
Use respectful and lawful communication methods. Overly aggressive tactics can lead to legal complaints under consumer or privacy laws.
Threats may backfire, especially if not well-supported. Blackmail?
Provide a clear timeline for repayment. If not paid, then file suit.

Confidentiality and Privacy
Avoid publicly shaming debtors, especially on social media. Maintaining confidentiality helps prevent defamation claims and protects your brand reputation.
Lawsuits have most of their documents public. Depending on the content, a party may request sealed records or other legal remedies to avoid divulgation of IP, for example.

Adhering to Ethical Standards
Partner with reputable Brazilian agencies and law firms that follow local regulations. This ensures consistent, professional conduct on your behalf.

Balanced Approach
Offer negotiation and settlement options before taking legal action. Demonstrating fairness can preserve business relationships and public image.
A demand letter is pretty standard in Brazil, just like it is in the U.S.

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