Скачать или смотреть Conversation with Puneet Chaudhry, GM at Radisson Blu New Delhi | Hospetalk-Hospitality Podcast | E7

Welcome to the 7th podcast of Hospetalk with Vikas Mehra
Hospitality Podcast Show!

In this episode we are featuring Mr. Puneet Chaudhry esteemed General Manager of Radisson Blu Hotel New Delhi Paschim Vihar. ‪@radissonhotelgroup‬ ‪@radissonblu‬

In this episode, I sit down with an industry expert whose experience spans over two decades of leadership in some of India’s finest hotels. From managing luxury properties like Radisson Blu Plaza Delhi to his current role as General Manager of Radisson Blu Hotel New Delhi Paschim Vihar, our guest's insights into hotel management, service excellence, and career growth are invaluable.

We’ll explore:
His journey from Guest Relations Coordinator to General Manager across leading hotel chains.
Key leadership lessons and management strategies in the fast-paced world of luxury hospitality.
The importance of customer-centric service in shaping guest experiences.

Don’t miss this insightful conversation with a hospitality leader who has not only thrived but consistently delivered excellence in every role.

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Chapters
(0:00) - Introduction
(1:02) - Mr. Puneet hospitality journey
(2:17) - Mr. Puneet thoughts on how to succeed in hospitality industry
(3:38) - Mr. Puneet thoughts on how does the future look like for our industry
(5:35) - Mr. Puneet secret on how he keep his team motivated and engaged
(7:50) - Mr. Puneet answers when i ask how did he felt when he became the manager and the changes came along with it
(9:44) - Mr. Puneet thoughts on when i asked is there anything you would like to change in the industry
(12:21) - Mr. Puneet Describing an ideal hospitality professional according to him
(16:10) - Mr. Puneet advice for newcomer to the industry
(17:54) - Mr. Puneet thoughts on the importance of having the right attitude?
(19:56) - Movies to watch recommended by Mr. Puneet for hospitality professionals
(20:57) - Changes in POV's of Mr. Puneet after doing his Internship
(23:00) - Mr. Puneet thoughts on What does not exist in the world, but he would like it to
(24:22) - Mr. Puneet thoughts on AI and technology?
(26:45) - Mr. Puneet answers how he keep the balance between personal and professional life
(27:50) - Mr. Puneet secrets on how he deal with stress
(28:45) - Mr. Puneet answers on what app/technology must be there
(30:17) - Rapid fire
(32:28) - End of episode

Location Courtesy: Radisson Blu Hotel New Delhi Paschim Vihar