My eBay Account Got Suspended! Here is Exactly What I Did To Get It Reinstated

Did your eBay account get suspended? Don’t fear! Heres what to do
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Video Overview
0:00 Intro
0:05 What to do if your eBay account is suspended
0:56 Identify the type of suspension that you have received
1:20 What to do if you have a temporary suspension
1:36 What to do if you have an MC011 suspension
1:59 Why do eBay accounts get suspended?
2:27 What you need to know about an MC011 Suspension
3:02 What documents you need to have ready in the event of an MC011 suspension


Wait wait wait, zoom in!
Did your eBay account just get suspended? Sometimes an account is suspended even before listing the first product. Crazy eh? Ok, zoom out!

In this video I want to share with you the full process that I recommend getting your account back and running! Lets go!

So if you got a message like "Your eBay account has been suspended”, or messages like these!

Just… take a deep breath and follow this steps!

So the first step is to read in depth the type of suspension, and what eBay actually requires of you.

The second step, well, in most cases eBay will write a detailed email to you, explaining why you were temporarily or permanently suspended. (depending on the type of suspension) On the email, Ebay will say what are the things you need to do to get the account back in business.

If it is an initial suspension for verification, the issue will be resolved with the help of a short phone call to eBay who will ask a number of questions about your activities and, in most cases, will open your account immediately.

In cases like MC011 suspensions you will have to provide documents at the individual request of eBay which will sometimes be more complex. If this happens to you, don’t be afraid to ask for help from a representative. I’ll talk more about the MC011 suspension soon.

But Ela, what are the reasons an account can get suspended for?

The reasons for suspending an account usually comes from a very limited number of factors, the most common suspension is freezing an account for initial verification. As a new seller eBay can ask you for various verifications about the account to see that you are a legitimate seller.

The second more common type is called MC011 suspension. So let’s talk about this for a second. This suspension will come mainly due to poor customer service, or the use of unapproved vendors to work on eBay or just due to slow shipping.

The most important reason for maintaining a high level of customer service is because just as you take care of your customers, eBay will take care of you.

In cases of MC011 suspension, if you wish to continue account activity, you are forced to provide a more in-depth documents and respond to a detailed request from eBay for documents to continue account activity.

Usually we get MC suspension we have to provide many detailed documents regarding our business activity. The documents that will be requested from you in most cases, will be verification of an ID card, verification of your residential address and in some cases you may also need to provide proof of delivery for your products. However, there are no fixed or specific forms that need to be filled out on a regular basis, this is something that is determined by eBay individually

If you are a new seller, and got your account suspended, just call eBay customer service and tell them what happened and you will get full guidance on what you need to do. There is also a live chat with eBay as a contact option.

Suspensions are part of the game, and you should not be afraid of them, instead, learn from them.

Suspension will come most of the time in response to misconduct on our part as sellers, it could be poor customer service, late deliveries or tracking numbers, or even an angry customer who has not received a satisfactory response, we need to know how to work from the beginning to avoid suspension, but even if it happened to us, It is important that we learn who it is, and take the conclusions with us further

And it's important to know that if you did not commit any offense, there is no reason why you should not get a second chance from eBay

#eBay #eBaySuspensions #MC011