Скачать или смотреть How do successful people take control of a sales call? 🤔

How do successful people take control of a sales call? 🤔

It starts with you leading the conversation. When the customer controls the call, they ask the questions and collect the information. When you control it, you gather what you need to secure the appointment and lift your closing ratio.

Here’s the approach:
1️⃣ Expect the customer to ask the first question.
2️⃣ Acknowledge it without handing over the steering wheel.
3️⃣ Redirect with an open question that focuses on their needs.

For example:
Customer: “Can you give me the best price on this car?”
You: “I’m happy to help you with that. For me to get you the best price, can I find out a little more about what you’re after?”

Now you’re leading the call, asking the questions, and gaining the information that sets you up to win the appointment.

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