Скачать или смотреть Why Most Salespeople Fail to Connect—And How to Fix It

In this clip, I’m sharing one of the most overlooked skills in sales— listening.

You can’t influence unless you understand. And you can’t understand unless you really listen. Most people are just waiting for their turn to speak. But when you listen with the intent to truly understand, you uncover what your clients really need.

I also talk about:

🔹Why the end of the sales conversation is the most important part

🔹How to be memorable (spoiler: it’s not your customer’s job to remember you)

🔹What Maya Angelou taught us about making an impact

Whether you're in sales, leadership, service—or just looking to build better relationships—this mindset shift will change the way you show up.

Let me know what you think in the comments 👇

And hey—don’t forget:
Without the company, there are no sales.
Let’s build culture together.

Thanks for watching! Remember, everyone's in sales—including you!

📌 Book me to speak ➤ https://toddcohen.com/book-todd/
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⏱️ Timestamps:
0:00 – The problem with how we listen
0:29 – The most courageous thing in sales
1:04 – Why rejection isn’t personal
1:26 – The real reason conversations break down
1:50 – The most important moment in any sales conversation
2:20 – How to be memorable (Todd’s Truth #2)
2:45 – A myth about sales (Todd’s Truth #3)
3:05 – Maya Angelou's quote applied to sales
3:30 – Sales is about how you make people feel
3:50 – Final reminder: change the conversation

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