Top 50 🔥 IT Technical Support Interview Questions and Answers

In this video, we show you the Top 50 IT Technical Support Interview Questions and Answers.

Preparing for your interview with this list of questions and answers will astonish your interviewer and help you get your IT Technical Support job.

The following are the questions that are answered in the video:

⏰Timestamps⏰

00:00 Intro
00:30 #1 What do you know and understand about the role of a Technical Support Engineer?
01:26 #2 How do you troubleshoot an issue?
02:14 #3 What do you mean by cache memory?
02:48 #4 What are the different types of DRAM? Explain its usage.
03:31 #5 What do you know about the jumper, and why do we use it?
04:03 #6 Explain some of the differences between SDK and API.
05:31 #7 What is a microprocessor, and does it have any disadvantages?
06:07 #8 What is the use of a latch?
06:24 #9 What do you mean by the OSI model?
07:08 #10 How many layers are there in an OSI model? Name them.
07:35 #11 Which one is the first layer in the OSI model?
08:11 #12 What do you mean and understand by TCP/IP?
08:53 #13 What do you mean by Ghost Imaging?
09:42 #14 Explain some of the pros and cons of using imaging software.
10:50 #15 What do you mean by Gateway pertaining to the network?
11:43 #16 Discuss some of the advantages and disadvantages of Overclocking
12:34 #17 How many types of Firewalls are there?
13:09 #18 What do you know about the BIOS?
14:06 #19 What do you mean by Stack? Can we use ROM as a Stack?
14:26 #20 What do you know about Active Directory, and what is it?
14:55 #21 What do you mean by Scope and Super Scope?
15:16 #22 Explain the RAS server.
15:54 #23 What do you mean by IAS server?
16:19 #24 What fixes should you do when the audio is not working?
17:01 #25 What is Reservation?
17:35 #26 Differentiate RAM and ROM
18:18 #27 What are Device Drivers?
18:39 #28 What is the difference between 32-bit, and 64-bit?
19:11 #29 What does it mean by the question mark sign in Device Manager?
19:35 #30 What do you mean by Domain Name Service?
20:15 #31 What do you understand by Clustering?
20:52 #32 What do you mean by RIS, and why do we use RIS?
21:26 #33 What do you mean by BSOD, and how do you troubleshoot it?
22:02 #34 What is a Bootloader?
22:31 #35 What challenges do you expect in an IT support job?
23:00 #36 What do you mean by Group Policy?
23:41 #37 Explain LAN and WAN.
24:11 #38 Why do we use the IPCONFIG command?
24:27 #39 What is the difference between RAS and VPN servers?
24:54 #40 What are the differences between policies, rights, and permissions?
25:18 #41 How many classes are there for IP addresses, and what are their ranges?
26:06 #42 What are the roles of DC and ADC?
26:30 #43 Is there any difference between DC and ADC?
26:53 #44 What do you mean by cookies?
27:13 #45 What is SCSI?
27:42 #46 What differentiates Incremental backup from Differential backup?
28:49 #47 What is the Windows Recovery Environment, and how can you access it?
29:41 #48 Differentiate between MSI and .EXE files.
30:29 #49 What is PING?
30:53 #50 Why should we hire you?
31:30 Outro

💻 To get more of our best content on IT careers and IT certifications, go to:


Be sure to leave any questions or comments below!

See More Videos and Subscribe
   / skillsbuildtraining  
Website:
Instagram:   / skillsbuildtraining  
Facebook:   / skillsbuildtraining  
Twitter:   / skillsbuildt