Platform Analytics Academy - July 10th, 2024 - Ask the Experts

On July 10th, 2024 we tailored our Platform Analytics Academy session specifically for our valued customers, providing a unique opportunity to address all their Platform Analytics questions. Participants engaged with one of our Platform Analytics Experts, who could answer queries live or via chat. Whether attendees had specific questions or wanted to listen in, this session was designed to enhance understanding and mastery of Platform Analytics. It was an invaluable chance to connect with experts and elevate their skills!

Q&A:
Q1: Regarding Analytics Hub pre-defined filters (Best / Worst / Improved / Degraded)
Understood that these are OOTB and based on performance (best/worst) or direction (improved/degraded) although it's not obvious on how these can be configured. Indicators which are added as favorites are not showing under Best / Worst.
How these can be used/configured based on user's own target vs Global Targets?
How can the default number of indicators in each list be increased? (currently 5 but would like to view more e.g. 20)
A1: 03:48
Q2: Will the ability to create stand-alone reports and the ability to schedule reports continue to be available? or is that going away during the transition to analytics center?
A2: 14:08
Q3: What role is needed to create data visualizations, schedule export in platform analytics experience?
A3: viz_creator creates data visualizations, scheduled export is done by par_scheduler.
Q4: In which release will be standard OOTB dashboard will be updated to the platform analytics?
A4: 16:26
Q5-Q7 - Typed answers, can be seen in the SN Community Blog
Q8: Currently on Vancouver and are planning to move to Washington DC in the near future. Two questions.
When will the move to PA from dashboards be required
I have looked and cannot find where the tools are to migrate dashboards and other elements
A8: 18:34
Q9 - Typed answer, can be seen in the SN Community Blog
Q10: Since the daily collection jobs run in the middle of the night and pick up data for the last day, is there a way to make sure that actual widgets, especially scores display the values in real time on the dashboards?
A10: 21:42
Q11-12 - Typed answers, can be seen in the SN Community Blog
Q13: Oh snap. So I've got a problem I've been working on. my company is an international company and has a requirement to show KPIs by support region. How do I create Dynamic default Breakdowns for all PA formula indicators on a dashboard to only show results for the viewers' support region? We do not use Domains today in our instance.
A13: 23:09
Q14-18 - Typed answers, can be seen in the SN Community Blog
Q19: We have teams struggling to create dashboards around Project Status Reports and other similar concepts in Platform Analytics because those types of tasks contain Rich Text fields. Currently, there's no way to display those fields in PA without it showing the backend HTML tags (whether via Simple List or any other visualization). There had been some conversations with our business and ServiceNow about this last year, and it was thought there may be potential improvements around this on a release this year. Has any headway been made on this, or is anything planned around displaying rich text fields in PA?
A19: 27:47
Q20: I'm currently going through the Application Specialist certification coursework. With the new Dashboard Migration will I have to re-take the training I'm currently taking?
A20: 32:55
Q21: Actually, I was referring to sent an email notification, would that be possible?
A21: 34:29
Q22 - Typed answer, can be seen in the SN Community Blog
Q23: What is the difference between setting property "com.glide.par.unified_analytics.enabled" - to true and Running a Migration Center (Full). I understand the result will be same?
A23: 35:45
Q24: My first time here, so not sure this right venue to ask this... in PA, I have indicators based on assessment surveys that I report based on the results. How do I create a breakdown on the 'metric definition' or 'string value' that is in the asmt_metric_result table? Neither one is a choice field, so I'm struggling to create a BD source.
A24: 36:45
Q25: Is it restricted to create breakdowns on String Fields?
A25: 42:23
Q26: Could you please post a link here to an article explaining how to email scheduled report only to the users that are displayed on that report? For example, the managers of inactive users who created reports before they left.
A26: 45:54
Q27 - Typed answers, can be seen in the SN Community Blog
Q28: Multi-Row Variable Set
A28: 48:41
Q29:  I have the "Show real-time score" checked on the indicators but they are displayed as of July 9 on CIO dashboard. Am I missing something else? Is there a property that controls it?
A29: 49:15
Q30: Can a breakdown be created on a report function field?
A30: 51:26
Q31: Is there a roadmap for adding AI capability into Platform Analytics?
A31: 53:04

SN Community: https://sn.works/analytics/academyask...