A Day in the Life of a Cloud Support Engineer at AWS: Troubleshooting to Teamwork

Welcome to our channel! In today’s video, we’ll take you on a journey through the day-to-day activities of a Cloud Support Engineer at Amazon Web Services (AWS). Whether you’re a fresher looking to break into the field or just curious about the role, this video will provide you with a comprehensive overview of what it’s like to work in one of the most exciting areas of cloud computing.

We’ll cover everything from the morning routine to handling customer tickets, collaborating with different teams, and continuous learning. You’ll get insights into the challenges and problem-solving strategies that cloud support engineers face daily.

If you find this video helpful, please give it a thumbs up, share it with your friends, and subscribe to our channel for more tech career insights. Also, let us know your thoughts or questions in the comments below!

Timestamps:
00:00 - Start
00:02 - Intro
00:06 - Cloud Support Engineer
00:26 - Morning Routine
00:46 - Daily Tasks
00:53 - Monitoring and Troubleshooting
00:59 - Responding to Tickets
01:04 - Collaborating with Team
01:16 - Documentation and Reporting
01:24 - Challenges and Problem-Solving
01:45 - Continuous Learning
01:58 - Wrap Up
02:15 - Thank You Note

Learn more about AWS and Cloud Support Engineering:

AWS Training and Certification: https://aws.amazon.com/training/
AWS Documentation: https://docs.aws.amazon.com/
AWS Whitepapers & Guides: https://aws.amazon.com/whitepapers/


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