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From Dr. Bruce Lambert - 35 years training professionals in communication.

In this course, you'll learn how to:
Master exactly what to say after someone speaks
Stop rushing to offer advice when others just need to be heard
Develop the focused presence that keeps you engaged in any conversation
Improve your personal and professional relationships

Join the waitlist at https://listeningleap.com/pl/21486754...

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FREE 10-page PDF listening guide
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First access when enrollment opens

In a world of distraction, discover the power of genuine attention. #thelisteningleap
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NEED IMMEDIATE HELP WITH A HIGH-STAKES CONVERSATION?

If you're facing a mission-critical communication challenge that can't wait for the course launch - whether it's a difficult team conversation, complex negotiation, or crucial presentation - I offer a limited number of Strategic Communication Intensive sessions each month.

These 90-minute one-on-one sessions provide personalized guidance from decades of research in high-stakes healthcare communication. Due to my university commitments, availability is extremely limited.

Learn more: https://listeningleap.com/strategic-c...

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Discover the counterintuitive secret to speaking with power and authority - using less politeness. In this video, I explain how politeness functions as a form of ritual deference that signals lower status, similar to bowing in Japanese culture. Learn why hedging, apologizing, and beating around the bush undermine your perceived power, and how directness conveys confidence and authority. I share real examples from my research with pharmacists and physicians that demonstrate how excessive politeness reinforces power imbalances. This practical communication technique will help you be more assertive in situations where power dynamics aren't clearly defined (though I include important caveats about when to use this approach).

If you like my style of teaching and want a free empathy e-book, sign up at https://howcommunicationworks.com

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