Скачать или смотреть Why AI Is Breaking Your Systems (Not Fixing Them)

Val joined Lindsay Adams and Rael Bricker on the Top 5 – Business Excellence Podcast to unpack why purposeful automation matters. She explores how simple experience gaps, like missing digital check-in steps, create friction and why AI is often used to automate things that should never be automated. Val shares how to use tools thoughtfully, keeping human experience at the centre.

We cover:
💡 Why automation should fill experience gaps, not create new ones
💡 How to decide what should and shouldn’t be automated with AI
💡 Why every tool only works when it is truly fit for purpose

👉 Listen now!

🟣 🎙️ Apple Podcast – https://podcasts.apple.com/us/podcast...

🟢 🎙️ Spotify – https://open.spotify.com/episode/0NY2...

🔶 🎙️ Audible – https://www.amazon.in/arya/webplayer?...

🔵 🎙️ Amazon Music – https://amzn.in/d/8VwVCVG

♥️ 🎙️ iHeart – https://www.iheart.com/podcast/269-bu...

🌱 🎙️ BuzzSprout – https://businessexcellence.buzzsprout...

🎧 🎙️ Podcast App – https://podcast.app/in-conversation-v...

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We help businesses thrive by combining smart systems, streamlined processes, and a touch of tech magic. From strategy to execution, we partner with purpose-led businesses to create scalable, sustainable, and human-focused solutions.

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