Скачать или смотреть Health Design Leadership Podcast - Tom Raffio - Episode 1

Welcome to the Health Design Leadership podcast with author, speaker, and leadership coach Carol Phillips.
We’re here to help you sharpen your leadership skills and discover the best ways to build great teams. Business leaders are continuously looking for ways to: Improve productivity, reduce turnover, and increase profits.
How do you do this? By improving company culture.
Smart leaders know how to create a winning work environment by prioritizing the wellness of employees, while modeling positive leadership skills that build effective teams.Our goal is to share our experiences and ideas to take you and your team from good to great!
So, sit back and enjoy this episode of the Health Design Leadership podcast, with your host, Coach Carol.

Today's guest is Tom Raffio, President & CEO of Northeast Delta Dental.

Under Tom’s leadership for the past 28 years, revenue has grown from 57 million dollars to more than 452 million dollars in 2022. Tom’s commitment to the principles of continuous quality improvement led to the creation of its Guarantee Of Service ExcellenceSM (GOSE) program, backing up seven facets of service with customer refunds—the first such comprehensive program in Northern New England. The company has evolved into an industry leader recognized for its outstanding business practices. Website: www.nedelta.com

Tom is an amazing leader and I'm sure you'll discover valuable information you can apply to your leadership skills. Enjoy!

Thank you for listening! To learn more about Carol Phillips and to join our online Health Design Leadership dream team, click here: www.HealthDesignLeadership.com