Quality Workforce of the Future

As factors such as the labor force, population trends and technology innovation create change for the future of care delivery, healthcare quality professionals are uniquely qualified to lead the way in making healthcare better. Hear from NAHQ CEO and Executive Director Stephanie Mercado, CAE CPHQ, as she sets the tone for this year’s conference by discussing how healthcare quality professionals were called upon at new levels during the pandemic, and how we can build upon this momentum. This keynote will discuss what transpired over the past year. It will unearth how and why so many healthcare quality professionals stepped up in a time of crisis and now find themselves better positioned to drive meaningful improvements across their organizations and communities. Hear about NAHQ’s plans to keep a pulse on the landscape and equip individuals and their organizations to build capacity for quality and advocate for the profession. https://NAHQ.org