USER ADOPTION STRATEGIES & Tactical Advice for Customer Success

#UserAdoptionStrategies #CustomerSuccess

This video includes a review of the2018 SaaS user adoption & onboarding benchmark report, recently released by UserIQ.

Watch this week’s video for:

🔷 The latest most interesting user adoption & onboarding benchmark results related to Customer Success teams
🔷 The formula to assess your user adoption and onboarding strategy
🔷 Actionable advice on how to leverage your usage data for actionable insights

Note that the 2018 SaaS User Adoption and Onboarding Benchmark Report is packed with much more helpful benchmark data as well as actionable advice on how to thrive as a SaaS company that goes beyond what I cover in my video.

00:00 Intro
00:25 Assessing Benchmark
01:17 Effective Outcome
02:02 The Adaptability
03:02 Actionable Business Intelligence
03:47 User Adoption KPI & Standard
05:06 Onboarding Customer Accountability

⏬ Download the full report: http://bit.ly/2PozfEc

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