Google Groups vs Shared Inboxes

In this video, we discuss the key differences between Google Groups and Shared Inboxes. If you are confused between the two and are not sure of which solution you'd like to go for, then this video is for you.


If you haven't checked out our videos on the basics of shared inboxes, check them out below:

What is a Shared Inbox? -    • What is a shared inbox and why do you...  
How to use a Shared Inbox? -    • How to use a Shared Inbox  
Top Shared Inbox Tools -    • Top Shared Inbox Tools  


Also, here are some blogs that will help you understand helpdesks and shared inboxes better:

16 Shared Inbox Tools for Businesses - https://hiverhq.com/blog/shared-inbox...
9 Best Practices for Managing G Suite Shared Inbox Emails - https://hiverhq.com/blog/g-suite-shar...
How to manage your Shared Inboxes: Old-school vs The Hiver Way - https://hiverhq.com/blog/manage-share...


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Chapters
0:00 Introduction
0:18 What is Google Groups?
0:51 Enter Shared Inboxes
1:02 Interface
1:32 Collaboration
2:03 Clarity in work
2:47 Assigning Responsibility
3:14 Email Sync
3:46 Analytics
4:26 Conclusion