Скачать или смотреть The new Mercedes-Benz retail experience initiative - Message from Graeme McRaith

The new Mercedes-Benz retail experience initiative, from point of sale to point of experience, is well underway and will soon be offering our customers the ‘Best or Nothing’ customer experience. Addressing the changes that result from the digital transformation and evolving customer requirements, this initiative puts the customer in the center of all retail activities while creating one experience for Sales and After-Sales.

We kindly invite you to see a video from Graeme McRaith, Service Operations Manager, who will describe how Mercedes-Benz Oman plans to upgrade the After-Sales facilities, setting a global standard for all activities and transforming our point of sale to point of experience.

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