Скачать или смотреть [Un]filtered Pulse 2023: Banter, Digital CS, Community Empowerment ft. Nick Mehta, CEO Gainsight

Pulse 2023 is here! It's getting harder to keep calm.

Make sure to tune in to this light-hearted, humor-filled conversation with Josh Schachter, Kristi Faltorusso, Jon Johnson & Mickey Powell, and special guest Nick Mehta, CEO of Gainsight, as they uncover the swag at the upcoming Pulse conference.

0:00 - Intro
1:35 - Pulse 10th-year anniversary swag
3:15 - Jon has a serious conversation with Nick
5:00 - Everyone guesses Nick's outfit for Pulse,
7:35 - The drinking game
10:50 - Why Nick is excited about Pulse 2023?
11:36 - Digital CS
15:40 - Empowering CS community
18:55 - CS as Drivers of Change and Performance
19:50 - Optimizing the workload of customer success managers
24:50 - Can I talk to customers like me?

Don't miss this episode filled with laughter, insights, and the goodness of CS. Make sure to hit that FOLLOW button to be notified of future episodes.

#updateai #customersuccess #saas #business

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About UpdateAI
At UpdateAI our mission is to empower CS teams to build great relationships with their customers. We work with early & growth stage B2B SaaS companies to help them scale CS outcomes. Everything we do is devoted to removing the overwhelm of back-to-back customer meetings so that CSMs can focus on the bigger picture: building relationships.