Why Use a CRM? 3 Unbelievable CRM Benefits in Under 4 Minutes

Wondering why you should use a customer relationship management (CRM) system for your business? Wonder no more!

We could go on forever about the benefits of a CRM, but we know you don't have time for that. Instead, Dylan from the WebFX Earned Media team will cover 3 key ways a CRM can help you communicate more efficiently with your customers.
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What is a CRM?
Put simply, a CRM is a tool that helps you keep track of customer information and gain insights into their journey from site visitor to customer.

A CRM can help you see where someone is in their buying journey and so much more.

Not every CRM system is the same, but we think these 3 CRM benefits cover a lot of ground.
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Why use a CRM system?
The 3 key reasons why a CRM is important in marketing are:
1. Your customer information is all in one place
2. You'll save time and money
3. You'll have a clearer picture of the customer journey

Dylan will explain what all of this means in the video.

If you need more convincing to invest in CRM software, check out our blog post on the topic: https://www.webfx.com/blog/internet/d...

And if we have convinced you that you need a CRM system, we'd encourage you to consider our CRM software for small to midsize businesses, CRMROI. Check it out here: https://www.webfx.com/marketingcloudf...

In this video:
00:00:00 // Introduction to CRM benefits
00:00:32 // Benefit 1. Your customer information is all in one place
00:01:12 // Benefit 2. You'll save time and money
00:02:02 // Benefit 3. You'll have a clearer picture of the customer journey
00:02:54 // Conclusion

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