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Travel plans can change unexpectedly, and knowing the Air Canada cancellation policy can help you avoid unnecessary fees and stress. This guide covers how to cancel or change your Air Canada flight and what you need to know about their refund policy.

Air Canada Cancellation Policy
1. 24-Hour Risk-Free Cancellation

Air Canada allows passengers to cancel a booking within 24 hours of purchase and receive a full refund to the original form of payment.

This applies to all fare types, provided the ticket was booked at least two days before departure.

2. After 24 Hours

Cancellation fees depend on the fare type:

Refundable fares: Fully refundable with no cancellation fee.

Non-refundable fares: No full refund; only applicable taxes may be refunded.

Basic Economy fares are generally non-changeable and non-refundable after 24 hours.

3. No-Show Policy

If you do not cancel your flight and fail to board, the entire fare is forfeited.

How to Cancel an Air Canada Flight

You can cancel your flight using any of these methods:

Online via Air Canada Website
Go to Air Canada’s official site
Navigate to My Bookings.
Enter your booking reference and last name.
Select Cancel Flight and follow the steps.

Mobile App
Use the Air Canada app to manage cancellations and request refunds.

Customer Service
Contact Air Canada’s support for assistance with complex itineraries or group bookings.

At the Airport
Visit the Air Canada ticket counter before departure for last-minute cancellations.

How to Change an Air Canada Flight

Online or App: Use Manage Bookings to select a new flight.
Same-Day Flight Change: Available for a fee, depending on availability and fare type
Change Fees: Vary based on fare class and route; you may also pay the fare difference.

Air Canada Refund Policy

Refundable Tickets: Fully refundable to the original payment method.

Non-Refundable Tickets: Only taxes and applicable fees may be refunded.

Refund Processing Time: Typically within 7–10 business days.

How to Request: Submit a refund request via the Air Canada website under My Bookings or contact customer support.

Important Tips

Always check the fare conditions before booking.

Use the 24-hour grace period for free cancellations.

For medical emergencies or flight disruptions, contact Air Canada support immediately.