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ملخص أول محاضرة في الإدارة:
Management Process
Administration →term was derived from the Latin word which means →"I serve" or "I minister" with relation to direction.
Differences between Management and Administration
1. Meaning:
Administration: is a process of directing the all organization effectively to achieve its objectives
Management: is the process to get things done through others (group of people by directing their efforts to achieve pre-determined goals (the organizational objectives)).
2. Nature:
Administration: formulate the plans, frame policies and set objectives
Management: put plans and policies into actions
3. Process:
Administration: decides what is to be done and when it is to be done
Management: who will do the work and how will it be done
4. Function:
Administration: is a thinking function because plans and policies are determined under it
Management: is a doing function because manager gets work done under their supervision
5. Skills:
Administration: conceptual and human skills
Management: technical and human skills
6. Level:
Administration: top level function
Management: middle and lower level function
Nursing Management
It is the coordination and integration of nursing resources by applying the management process to achieve care and service goals and objectives
Who is the Nurse Manager ?
The manager is persistent person, tough minded, hardworking, intelligent, and have analytical ability.
The nurse manager is the individual with 24-hours responsibility for the management of one or two nursing units
Different types of nurse managers are classified into three levels ?
1. Top-level Managers: is the highest level in the organizational hierarchy
The managers are presidents and their vice
They are responsible to apply the administration process to achieve objectives
2. Middle-level Managers: are the linking pin between the top-level managers and the first-line ones
They are supervisors or coordinators
They are responsible for applying the administration and management process in more than one unit
3. First-line Managers (operational manager): are the first level above the non-managers personnel
They are head nurses or team leaders
They are responsible to apply the management process in one unit
Managerial Skills → three categories
Managers must need specific skills to perform their jobs effectively
A manager will make use of their own abilities, knowledge base, experiences, and perspectives to increase the productivity of those with whom they manage
Managers need three categories:
1. Technical Skills → (Ability to use methods and techniques)
These skills are needed to accomplish a specific task
These skills are a combination of formal education, training, and on-the-job experience
These skills are important for first-level managers who must use them in training new workers and monitoring daily work activities
2. Human Skills (interpersonal skills) → (Ability to motivate)
These skills are used by the manager to work with employees: trust, cohesion, fairness, empathy, and good will
Human skills help the manager to communicate and motivate an employee to increase work productivity
3. Conceptual Skills → (Ability to comprehend)
Ability of the manager to comprehend abstract ideas and apply them to specific situations
These skills allow the manager to solve problems
Management process / functions
The management process consists of five basic management functions:
Planning, Organizing, Staffing, Directing, Controlling
1. Planning:
A process to decide what, how, where, when, and by whom it is to be done
Function) Setting goals, deciding on courses of action, developing rules and procedures.
2. Organizing:
Identifying work, classifying activities, assigning responsibilities, and delegation
3. Staffing:
Determining and providing nursing personnel to meet patient care needs
تحديد وتوفير عدد التمريض لتلبية حاجة المريض للرعاية
4. Directing:
Guiding personnel effectively and efficiently to meet organizational goals
5. Controlling:
The final function in management.
~ Setting standards
~ Comparing actual performance to these standards.
~ Taking corrective action as needed.
★ Importance of the management process ?
1. Saves time, money, and effort.
2. Arranges factors of production.
3. Organizes resource.
4. Integrates resources effectively to achieve goals.
5. Directs group efforts toward predetermined goals.
6. Coordinates, directs, and controls resources (men, machines, money).
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داعم الطلبة التمريض | Amr Hisham
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