Скачать или смотреть Row over Ola, Uber ride cancellation policy: Riders miffed as cab drivers cancel rides

Commuters have complained of ‘refusals’ by Ola and Uber driver partners, saying drivers first ask the destination and then cancel rides instantly. Riders say that drivers don't even call, they will text asking for their destination and will then cancel the ride. Uber has responded to the complaints by saying, "doubling down efforts to ensure steady service through Driver Education." And also that they have included a feature to report ride cancellations by drivers. Meanwhile Ola has not issued a statement or responded in any form to the complaints. Watch as Mirror Now speaks to some daily commuters.
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