Скачать или смотреть AWS re:Invent 2020: Delivering scalable citizen communication in critical times

Establishing secure, efficient, and effective communication channels in critical times is imperative to ensuring that citizens and patients stay informed. These channels can enable mass communication as well as personalized citizen experience. In this session, you learn about the AWS services that can be used to deliver citizen engagement. Hear from Nathan Anstess about how NSW Health Pathology rapidly built a chatbot solution using Amazon Lex, Amazon Pinpoint, and Amazon Connect to deliver hundreds of thousands of COVID-19 diagnostic test results to the residents of NSW. Learn how this solution reduced patient results notification from days to hours and saved over three years’ worth of staff hours from manual notification.

Learn more about re:Invent 2020 at http://bit.ly/3c4NSdY

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