Mastering Remote Training & Problem-Solving | The Peak Experience Podcast

In this episode of The Peak Experience, Hannah Steiman, President of Peak Support, sits down with Louella Alagan from QA and Client Training and Lizzy Yee, Learning and Development Senior Manager, to answer your most pressing questions about training in the customer service outsourcing industry. 🧑‍💻

They dive into how training works at Peak Support and share key best practices for creating effective, engaging remote training sessions. 💡 Since Peak Support has been delivering remote training since day one, you'll get insider tips on how to foster critical thinking and proactive problem-solving in a fully virtual environment.

Tune in to learn more about Peak Support’s approach to training and how it drives success for our team and clients!

🎧 Listen now and elevate your training strategies!

#CustomerSupport #TrainingExcellence #RemoteTraining #BPO #CriticalThinking #PeakSupport