CWS 2024: Leadership and the Emerging Talent Landscape

Paul Griggs assumed the role of the top executive of PwC US this spring, having previously served as vice chair of US markets and co-led the firm’s My+ people strategy for its 75,000 employees. Griggs is on the front lines of some of the most consequential questions facing leaders with the deployment of generative AI: What are the enduring human skills? How do you shift to a skills-based organization, anticipate future talent needs, and train workers at scale to meet them—no matter where they are in their career journey? And, somewhat existentially, how will the value and shape of knowledge work shift in the coming years? In conversation with Charter editor-in-chief Kevin Delaney, Griggs shared how his colleagues and PwC's clients are tackling these questions.