How to Handle Customers in a Call Center | 4 Personality Types

In this video, I talk about 4 different types of customers that you usually encounter over the phone in a call center and how to handle them.

There are several different types of customers but most of them have overlapping characteristics so I only included 4 in my video.

VERY SPECIAL THANKS TO MY FRIEND Alic Balmes for lending his voice as the Mr. Customers #1 and #3 ♥

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