Home Advisor Ex Employee on fake Leads, lies, cult, scam and refunds | Roofing Insights

Meet Rachel Smith. Rachel worked for Home Advisor but decided to quit because of ethical issues. Rachel decided to blow the whistle on fraudulent practices, lies, fake leads.... you know the story. Comment below you experience with Home Advisor....

00:00 Intro
00:22 Who is Rachel Smith?
01:15 HomeAdvisor's training process
04:26 Loopholes in HomeAdvisor's "Do Not Call List"
06:03 Does HomeAdvisor sell fake leads?
07:22 Dmitry's theory
10:14 Sketchy cancellation process
11:34 Beginning of the end for Smith
13:05 Any satisfied customers?
13:55 "It's all about the culture"
17:55 Ethics of management (or lack thereof)
21:37 Why Smith reached out to Roofing Insights
24:27 Does HomeAdvisor address major allegations against them?
28:43 Last questions

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