Скачать или смотреть Oil change mistake led to ruined $20k transmission, woman says

What was supposed to be quick trip for an oil change left Shannon Gerdauskas of DeLand with major concerns about her car.

Recalling that day in October, Gerdauskas said, “I was like ‘Oh, my God, is something wrong with the car?’”

It was a simple mistake made at the Take 5 Oil Change in DeLand that could have cost her nearly $20,000.

Take 5 Oil Change specializes in oil changes. But Action 9 found similar complaints across the country from drivers who say technicians drained fluids from their car and didn’t replace them – at times leaving drivers on the hook for huge repair bills.

“He was like, ‘Oh my God, oh my God. I am so sorry. We actually, oh my God, we emptied the transmission fluid instead of the oil.’”

A shop worker later followed up with text messages that included a claim number and a message apologizing. A follow up text message explained her transmission was mistakenly emptied.

Read more: https://www.wftv.com/news/local/woman...