When the World Meets the Workplace

Today, I’m sharing some of my best tips for bringing difficult conversations into the workplace. Are you facing this dilemma in your business? Tell us about it in the comments!

Next, watch: The Art of Persuasion and Relationship Building    • The Art of Persuasion and Relationshi...  

Welcome! I'm Bob Bordone, a Senior Fellow at Harvard Law School and the Founder and former Director of Harvard Law Schools Negotiation Mediation Clinical Program. I'm also the Founder and Principal of the Cambridge Negotiation Institute and have written and taught on negotiation, mediation, and conflict resolution for more than 20 years.

00:00 Intro
01:47 Vulnerability and needs
04:17 Providing training
05:26 Creating space to facilitate
07:00 Managing expectations

#BobBordone #negotiationtips #conflictresolution