Скачать или смотреть Customer Service Test

Assess essential customer-facing abilities with Testlify’s Customer Service Test, designed to evaluate the communication, problem‑solving, and empathy skills vital for delivering great support:
https://testlify.com/test-library/cus...

0:00 Customer service test
0:39 Relevant roles
0:52 Add test
1:08 Sample questions
1:42 Candidate report page


This test is ideal for roles like customer service reps, support agents, or service specialists. It uses situational judgment scenarios and communication exercises to measure core skills like active listening, problem-solving, patience, conflict resolution, and emotional intelligence.

Testlify’s Customer Service Test helps hiring teams identify candidates who can handle real-world customer interactions calmly and effectively, reducing early turnover and improving support quality.

Start hiring more reliable customer‑focused talent today.

Sign up for free: https://app.testlify.com/register

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