Jeff Bezos' unique perspective on customer obsession and competitor obsession | Business advice

Jeff Bezos explains the striking but necessary differences between customer obsession and competitor obsession. He elaborates why they are both important and when to focus on each. Bezos argues that being customer-obsessed leads to better long-term results because it drives continuous improvement and innovation to meet customer needs and desires, whereas being competitor-obsessed can lead to short-term thinking and reactive strategies.

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Key Takeaways:

*The difference between customer obsession and competitor obsession.
*How focusing on customer needs can lead to sustainable success.
*Real-world examples of Amazon’s approach to customer-centric innovation.

Music: "Scott Buckley - Stars In Her Skies" is under a Creative Commons (BY 4.0) license:
https://creativecommons.org/licenses/...

Disclaimer:
All credits to Jeff Bezos.
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