Скачать или смотреть Architects of Scale: Lessons from the Mega GCC Playbook | Zinnov Confluence 2025

What does it really take to build and scale a world-class GCC? In this powerhouse panel, Dattatri Salagame, CEO, President and Managing Director, Bosch Global Software Technologies; Chitra Sukumar, Senior Vice President, Digital Engineering, Schneider Electric; Ruchika Panesar, Country Head - India & Chief Digital and Information Officer, Group COO, NatWest Group; and Namita Adavi, Partner, Zinnov, come together to unpack the evolution of India’s most mature Global Capability Centers — and how they’re rewriting the playbook for scale, relevance, and value in the age of AI.

From confronting legacy muscle memory to reimagining top-line impact, the panelists speak candidly about what scale actually means today, why AI demands a new leadership model, and how Indian hubs are becoming true enterprise architects, not just service centers.

Highlights include:
Why scale alone is no longer a differentiator
How to build relevance with headquarters in an AI-first world
The shift from volume to value, and from delivery to decision-making
The leadership traits needed to run the GCC of the future
Building specialized skill depth, not just headcount
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