Скачать или смотреть From the Inside Out: Brooke Birkey on Building Profitable Law Firm Systems

Brooke Birkey—Founder of Level Up Law Firm Coaching—joins us on Legal Keys to unpack what really drives profitability in a modern law firm. With experience spanning every role from receptionist to executive, Brooke offers candid insights into intake, emotional intelligence, and the operational blind spots that quietly cost firms thousands.While AI plays a small role, this episode centers on practical, people-first strategies to optimize intake, empower teams, and build scalable systems that convert.We cover:- Brooke’s 360° journey through the legal industry—from front desk to leadership- The real (and hidden) costs of poor intake and missed follow-ups- Why intake is a sales process—and how to train your team accordingly- Common revenue leaks most firms overlook- Actionable first steps solo and small firms can take to improve intake—without overhauling everything


Where to find Brooke & Level Up Law Firm Coaching:


Website: https://leveluplawfirmcoaching.com/


LinkedIn:   / about   |   / brookebirkey  


Facebook: https://www.facebook.com/profile.php?...


Youtube:  @LevelUPLawFirmBusinessCoaching  (   / @leveluplawfirmbusinesscoaching  )