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Browser Push Notification for predefined list of specific sites using Intune Policy | Communication #msintune #htmdcommunity

Allow notifications on specific sites policy setting allows an IT administrator to define a list of websites (URLs) that are permitted to display browser push notifications.

By enabling this policy and adding specific URLs, the administrator is overriding the default browser behavior and explicitly allowing notifications from those sites for all users to whom the policy is assigned.

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The policy has two key components:

"Allow notifications on specific sites" (Device): This is the list of sites where notifications are explicitly allowed. The administrator enters the URL of each site here.

"Allow notifications on specific sites" (User): This setting, when enabled, allows the user to have control over the websites that can send notifications.

The video shows this setting being configured as "Enabled." This means that while the administrator has predefined some sites, the user can also manage their own notification preferences.


Why Organizations Enable or Disable?


Organizations control this policy to manage user experience, enhance security, and maintain productivity.

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Reasons to Disable or Restrict:

Security: Uncontrolled notifications can be a significant security risk. Phishing attacks and malware distribution can be initiated through malicious or compromised websites pushing fake security alerts or enticing messages. Disabling notifications by default minimizes this attack vector.

Productivity: Constant, irrelevant notifications from news sites, social media, or e-commerce platforms can be a major distraction for employees, reducing focus and productivity.

Data Privacy: Some notifications might be designed to collect user data, and by restricting them, organizations can better protect employee privacy and comply with regulations like GDPR.

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Reasons to Enable (for specific sites):

Critical Business Communication: Some organizations rely on browser notifications for internal communication, alerts from business applications, or monitoring dashboards. For example, a customer service portal might use a notification to alert an agent of a new incoming chat.

Employee Collaboration: Tools like Microsoft Teams or other collaboration platforms can use browser notifications to alert users of new messages or mentions, which is crucial for real-time communication.

Specific Business Needs: An organization might have a custom-built web application (e.g., a time tracking or project management tool) that uses notifications for important reminders or updates. Allowing notifications for this specific internal site is necessary for the application to function as intended.

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Real-World Examples and Importance

Example 1: Internal Company Portal

Scenario: A company has a custom-built HR portal that sends notifications for payroll updates, leave requests, and company-wide announcements.

Policy Implementation: The IT department uses this Intune policy to add the HR portal's URL (https://hrportal.contoso.com) to the "Allow notifications on specific sites" list.

Importance: This ensures all employees receive critical HR information promptly, improving internal communication and operational efficiency, while preventing distracting notifications from external, non-work-related websites.

Example 2: IT Service Desk Dashboard

Scenario: The IT help desk team uses a web-based ticketing system dashboard that sends browser notifications for new high-priority tickets.

Policy Implementation: The IT administrator configures this policy to explicitly allow notifications from the ticketing system's URL (https://servicedesk.contoso.com).

Importance: This is critical for maintaining Service Level Agreements (SLAs). Agents are immediately notified of urgent issues, allowing for a quicker response time and better service quality.

Example 3: Financial Trading Application

Scenario: A financial company's traders use a web-based trading platform that sends real-time alerts for market changes or trade executions.

Policy Implementation: The policy is set to allow notifications from the trading platform's URL (https://tradingplatform.contoso.com).

Importance: For a trader, missing a crucial market alert could result in significant financial loss. This policy ensures that these mission-critical notifications are never blocked, while still maintaining security by restricting all other web notifications.