Hotel Front Office: Sections/Sub-Departments

The front office is the first and even the last department with whom guest interact. This video explains different sections and subdepartments of front office in Hotels. The major section of the front office discussed are:
1. Lobby
2. Reception/Registration
3. Cash and Bill Section
4. Telephone/Telecommunication Section
5. Reservation Section
6. Bell Desk
7. Business Center
8. Information Desk
9. Guest Relation Desk:
10. Concierge
11. Tour and Travel Desk

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