Скачать или смотреть LiveChat Demo Part III: Chats, Customers, Archives, and Tickets

In the third part of LiveChat (https://bit.ly/2LPtgId) Demo our Support Hero – Kuba – will guide you through the agent’s application and will show you how the chat looks from the inside. You’ll learn what type of customer information you can get from your app, how to use archives and the tickets.

#livechat #livechats #productdemo

0:18 Using LiveChat applications
0:38 Introducing the chat section
1:48 Canned responses
2:22 Customer details
2:35 Tagging chats
3:10 Customers section - customers list and initiating a chat
3:59 Archives section
4:28 Ticket section

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Hi, great to see you here! :)

We are LiveChat, and our mission is to help people and businesses communicate better and fully express themselves. You may be familiar with our most popular product: LiveChat, which allows you to communicate with your customers directly through chatting (yes, it's that little icon in the bottom right corner of almost every page), but that’s not the only thing that we do. Let us introduce you to the rest of the LiveChat family:

ChatBot allows you to automate communication with your customers. HelpDesk is a powerful online ticketing software. And KnowledgeBase... you'll never guess: it enables you to share knowledge with others easily and quickly.

However, it doesn't stop there! You can expand our software functionality with additional integrations: Google Analytics, Facebook Messenger, Mailchimp, HubSpot, Salesforce, and many more. All this to give you the perfect tool to communicate with your customers.

Want to learn more? Go to www.livechat.com and join more than 36,000 companies that use LiveChat.

PS. We know that’s a lot. We’re pretty proud of that.