Скачать или смотреть Closing the Trade Skills Gap & Boosting Resident Adoption with Tech

Ettan Bazil, Founder and CEO of Help Me Fix, addresses two major challenges in the housing sector: poor resident adoption of tech solutions and the critical trade skills gap. He emphasizes that encouraging tenants to use technology for repair reporting is mainly about messaging and trust. Instead of asking residents to "self-repair," housing providers should communicate that the software helps fix problems faster with less disruption to their lives, which has shown significant increases in resident adoption. To combat the shortage of skilled tradespeople (a quarter million expected by 2030), Ettan explains how technology helps by redeploying senior engineers as remote experts for diagnosis and soft fixes, and by using immersive technologies like Augmented Reality (AR) to upskill junior engineers on the job.