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HP Printer setup support presents Add a Printer to Your HP Connected Account

If you have an HP printer, you can connect it to your HP Connected account. This will allow you to print from any device that is connected to your account. Here are the steps to add a printer to your HP Connected account:


Step 1: Get the printer code
Connect your printer to the web, and then get the printer code.
Step 2: Find the printer code on the info page
Find the printer code on the info page you printed in the previous step.
● If the printer code is one long code without any spaces, it is valid for 48 hours after printing the info page. If the code expires, you must print the info page again to get a new code.
● If the printer code is four groups of numbers and letters with spaces in-between, the code does not expire. If you print another info page, you get a new code. Printer codes printed previously are no longer valid.
● If the info page does not list a printer code, the printer might already have been added to an HP Smart account. You can remove the printer from that account, or turn Web Services off then on again on the printer. A new info page prints with a new printer code.
Step 3: Use the printer code to add your printer
Sign into your HP Smart account or create a new one, and then add your printer using the printer code.
1. On your computer or mobile device, go to HP Smart.
2. If you have an account, click Sign In. If you do not have an account, follow these steps to create one:
○ Click Create Account.
○ Fill in the fields:
■ First and last name
■ Email address (this will be your username)
■ Country prefix and phone number
■ Password
■ Country
○ Click Create Account.
○ A verification code is sent to your phone number. If you choose, you can have it sent to your email address. Enter the code and click Verify. The message Your account has been verified appears.
3. On the HP Smart homepage, type the printer code, and then click Add.
If your printer does not display, click Add a Printer, type the printer code, and then click Add.
4. Type the printer code displayed on the info page, and then click Add.
5. Under ePrint Settings, click the printer's email address.

6. Type a new printer email address in the text box, and then click Submit.
○ If the address you typed is available: The address updates immediately.
○ If the address you typed is not available: Try a different address, and then click Submit.
7.
Step 4: Complete printer setup
If you were unable to complete printer setup, complete printer setup now using your printer software.
● HP Smart: Open HP Smart and follow the on-screen instructions to complete the setup process.
● HP EasyStart: Go to 123.hp.com and download your printer software to complete printer setup.
Step 5: Set up web-connected printing services
After you add your printer on HP Smart, you have access to web-connected services, such as HP Instant Ink and HP ePrint.

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