Скачать или смотреть Dalton Curry of Lumen Technologies on Cloud Migration and AI at Zoomtopia 2024

On this episode of Workplace Wisdom: Short Interviews, the Collab Collective's Craig Durr speaks with Dalton Curry, Sr. Manager, Global Product Management at Lumen Technologies, at Zoomtopia 2024. Their conversation explores the intersection of Lumen's cloud services and Zoom's AI capabilities, emphasizing cloud migration, AI in contact centers, and security concerns in the public sector.

Their discussion covers:
Cloud Migration: How Lumen is helping clients transition from legacy tech to cloud-based solutions, leveraging Zoom.
Zoom AI Capabilities: Integrating AI into Zoom Phones and Contact Center to improve customer experience.
Public Sector Needs: Addressing security and compliance concerns in public sector cloud transitions.
Partnership Growth: Lumen's commitment to innovation and collaboration with Zoom for future-ready solutions.

Watch the full video for more insights into the hybrid workforce and collaboration technologies.

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Learn more about Lumen Technologies: https://www.lumen.com

Connect with Dalton Curry: LinkedIn:   / dalton-curry-mba-462a9856  

Timestamps:
00:00 – Introduction: Craig Durr and Dalton Curry at Zoomtopia 2024
00:24 – Lumen Technologies’ cloud migration strategy
01:14 – Integrating Lumen voice solutions with Zoom Phones
02:15 – AI in Zoom Phones and Contact Center
03:37 – Lumen's Zoom certifications and managing customer onboarding
05:12 – Zoom’s focus on Phone and Contact Center in their growth strategy
06:10 – Addressing AI concerns in the public sector
07:10 – Lumen’s approach to legacy technology in the public sector

Hashtags:
#LumenTechnologies #Zoomtopia2024 #HybridWork #CloudMigration #AIinContactCenters #ZoomPhones #PublicSectorTech #WorkplaceCollaboration #TheCollabCollective #zoomai

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