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Chapters:

Intro 0:00
Understanding Assertiveness vs. Passivity vs. Aggressiveness. 1:17
Assertiveness Techniques. 2:11
Assertiveness Techniques. "I" Statements. 2:29
Assertiveness Techniques. Active Listening. 3:17
Assertiveness Techniques. Setting Boundaries. 4:03
Assertiveness Techniques. Assertive Body Language. 4:50
Assertiveness Techniques. Saying "No" Effectively. 5:37
Overcoming Barriers to Assertiveness. 6:51
Assertiveness in Different Contexts. 8:19
Role-playing Exercises for Practicing Assertiveness. 9:40
Conclusion and Recap. 11:02


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Video is brought to you by Bartosz Tondyra