Скачать или смотреть Why Scope Creep Happens It’s Not What You Think

Scope creep is one of the biggest fears and can be a frustration in flat-fee practices.
Most attorneys assume it happens because clients push or take advantage.
In practice, scope creep usually happens because boundaries were implied instead of stated.
Clients don’t think in terms of “scope.”
They think in terms of what feels related and reasonable — especially when nothing tells them otherwise.
In this video, I cover:
• how scope creep actually develops
• why it’s worse with flat fees than hourly billing
• why enforcing boundaries later feels personal
• and how resentment builds even when clients aren’t doing anything wrong
If you’ve ever heard “I thought that was included,” this video explains where that expectation came from.
This is exactly the kind of issue addressed inside Happier Attorney.
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