Скачать или смотреть Food Delivery Problems in English | Refunds, Complaints & Chatbots | Real Life English Podcast

You are "Hangry." The app says "Delivered." But your porch is empty.
We rely on food delivery apps like UberEats, DoorDash, and Deliveroo. But when things go wrong—when the pizza arrives cold, the drink is missing, or the driver gets lost—you need to act fast.

In this episode of Vivid English Today, Miles and Larah teach you how to complain effectively. Learn the difference between being "rude" and being "firm," how to navigate customer support chatbots to get your money back, and the specific vocabulary to describe bad food.

In this episode, you will learn:
✅ The "Hangry" State: Managing your emotions when you are starving.
✅ App Vocabulary: "ETA," "Tracking," "Contactless," and "Pin Number."
✅ Bad Food Vocab: "Soggy fries," "Lukewarm soup," and "Spilled drinks."
✅ The Chatbot Hack: Key phrases to type to get a real human ("Live Agent").
✅ The Refund Negotiation: "I'd like a full refund" vs. "I'll accept store credit."
✅ Delivery Instructions: How to explain "Gate codes" and "Buzzers."
✅ Porch Pirates: What to do if someone steals your package.

Chapters:
The "Phantom Driver" (It says delivered, but it's not there)
Vocabulary: ETA & Contactless
Bad Food Vocab (Soggy, Cold, Messy)
Role-Play: The "Missing Item" Complaint (Chatbot vs Human)
How to defeat the Chatbot (Get a Human)
Driver Instructions (Gate Codes & Buzzers)
Tipping the Driver (Even if the food is late?)
Amazon Package Theft ("Porch Pirates")
Pronunciation Drills
Challenge: Check your delivery notes

Who is this for?
• Expats who use delivery apps daily.
• People who are tired of paying for cold food.
• Learners who struggle with customer service bots.

Listener Challenge:
What is your worst delivery horror story? Did the driver eat your fries? Did the soup explode in the bag? Vent your frustration in the comments!

#CustomerServiceEnglish #DeliveryApps #Refunds #VividEnglish #RealEnglish #SurvivalEnglish #DailyLife