Part 2: The Evolution of

Welcome to Part 2 of our exploration into the ever-evolving world of telehealth. In this episode, host Larry, continues his in-depth discussion with Wayne Orchard, Executive Vice President and Partner at Lyric Health (formerly MyTelemedicine), to uncover how telemedicine is revolutionizing healthcare access and delivery.

Wayne shares insights from his extensive experience in the telehealth industry, including his partnership with early pioneers like Teladoc, the impact of regulations, and how technology has paved the way for more accessible and comprehensive virtual healthcare services. From urgent care to behavioral health and chronic condition management, Wayne discusses the challenges and opportunities that have shaped telehealth's journey—especially during the COVID-19 pandemic, which accelerated public awareness and adoption.

Chapters
00:49 Diving into Part 2 with Wayne Orchard
01:12 Care Teams: Evolving to Meet Patient Needs
02:38 MDsave and Affordable Care
07:24 Integrating Care into Electronic Medical Records
09:03 Recognitions from J.D. Power
14:11 A Culture of Excellence
15:19 Innovations on the Horizon
26:06 Urgent Care vs. Virtual Primary Care

Watch Part 1 of this series:    • Part 1: The Evolution of #Telehealth:...  
Watch Part 3 of this series:

Resources Mentioned:
Optimal teleHealth: https://optimaltelehealth.com/about/
Lyric Health: https://getlyric.com/

About Wayne:
With over 25 years of progressive leadership experience in the healthcare industry, Wayne serves as a Partner and Executive Vice President at Lyric Health, the servicing entity for MyTelemedicine, Inc., which provides comprehensive head-to-toe virtual care solutions. Wayne is passionate about transforming the economic equation of care by introducing innovative ways to connect patients, providers, payers, and employers through telemedicine services and technology.

Since joining Lyric Health in 2015, Wayne has led the company to dynamic year-over-year growth, now delivering virtual care to over 5 million members through thousands of clients. Under Wayne's leadership, the company has received accolades from Entrepreneur Magazine, Investopedia, Inc. 500, JD Power, and other esteemed organizations for its excellence in customer satisfaction, innovation, and impact.

Wayne has also played a pivotal role in establishing and managing strategic partnerships with national and regional vendors, clients, and stakeholders. With expertise in sales, negotiation, client management, and product development, Wayne is a resourceful and customer-focused leader who excels at empowering and developing teams to deliver exceptional results.

About Larry:
Larry Stout is the CEO of Optimal teleHealth, LLC, driven by his passion for improving the health of Americans through advanced telehealth services and medical cost-sharing. Despite the United States having the largest and most advanced economy globally, the health of its citizens often does not reflect the resources available. Larry's mission is to bridge this gap by making high-quality healthcare accessible and affordable for everyone.

Larry began his career as a successful sales executive at a large international computer services corporation. In 2004, he left the corporate world to pursue his entrepreneurial dreams, focusing on small business development and franchising. Over the years, he has come to view entrepreneurship as a powerful engine for social good. This belief drives the innovation and commitment to service at Optimal teleHealth.

Larry's dedication to improving Americans' health through telehealth and medical cost-sharing solutions and his extensive experience in business development make him an invaluable resource and an inspiring leader in the industry.

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