Defining your 90-DAY PLAN as the First VP of CUSTOMER SUCCESS!

#90DayPlan #CustomerSuccess

Join Irit Eizips, CCO and CEO of CSM Practice, and Irene Lefton, Acting Vice President of Customer Success at EmpInfo Inc., as they scrutinize the critical aspects of the first 90 days of a First VP of customer success.

Irene magnifies the significance of formulating a 90-day plan that will serve as a roadmap and a framework for what you plan to do in the short term.
Here are some bonus resources for you!

Watch this video to get a full understanding of the 90-Day Plan as the First VP of Customer Success
00:00 Intro
01:50 90 Day Plan
05:22 Educating Executive Team
07:46 90 days Accomplishment
11:22 Team Goal
14:09 Do’s and Dont’s

📑 Read more about this interview:
https://www.csmpractice.com/how-to-de...

📑 Learn more about Customer Success, read this blog now:
Launching Customer Success in Early-stage Startups
https://www.csmpractice.com/launching...

🎥 How to Develop A Customer Success Program
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Whenever you’re ready... here are 3 ways I can help you build, optimize or scale your customer success practice:

1. Grab a free copy of our Customer Success templates and infographics
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2. Subscribe to our CSM Practice newsletter
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3. Work with our team privately
If you are an executive working for a tech company, and you would like to work with our team to take your go-to-market growth strategy from ordinary to extraordinary using customer success methodologies … Just submit the 'Contact Us' form … let us know what are the key challenges you have working with clients, what you’d like us to work on together, and we’ll send you more details. https://www.csmpractice.com/cs-consul...



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LEARN MORE ABOUT CUSTOMER SUCCESS
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